Subject: Community SERVICES and health 

Assist Clients with Medication

Skill Set CHCSS00070

HLTAAP001 Recognise healthy body systems
HLTHPS006 Assist clients with medication

Ready to Make a Difference?

Certificate III in Individual Support - CHC33015

This qualification reflects the role of workers in the community and/or residential setting who follow and individualised plan to provide person – centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for won outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person – centred support.


Cost, Duration and Method of Study

This course is available for both International and Domestic students who are looking for a Certificate III in Individual Support. Please select your location below to find out more information.


This course is offered to elligibiel students Fee-Free throug the NSW Government's Smart and Skilled program. See here for more infomation.


This course is available for both International and Domestic students who are looking for a Certificate III in Individual Support.


The short course is conducted live in person at our campus in Penrith.


Available Units

This course consists of 13 units of competence, 7 units of competence which are core and 6 units of competence which are elective. A combination of electives that meets the packaging rules has been chosen to result in the award of the Certificate III in Individual Support.

Core Subjects

  • CHCCCS015
    Provide individualised support

  • CHCCCS023
    Support independence and well being

  • CHCCOM005
    Communicate and work in health or community service

  • CHCDIV001
    Work with diverse people

  • CHCLEG001
    Work legally and ethically

  • HLTAAP001
    Recognise healthy body systems

  • HLTWHS002
    Follow safe work practices for direct

Elective Subjects

  • CHCAGE005
    Provide support to people living with dementia

  • CHCDIS003
    Support community participation and social inclusion

  • HLTINF001
    Comply with infection prevention

  • CHCCCS017
    Provide loss and grief support

  • HLTWHS006
    Manage personal stressors in the work environment

  • CHCGRP001
    Support group activities


Work placement is a component of the course and students will complete 3 weeks work placement (120 hours) in a community, disability and/or residential setting. A trainer /assessor from Astute Training Pty Ltd will observe you completing work place tasks in a workplace setting.


Further Information

Students who undertake this qualification will gain the skills and knowledge necessary to provide services to individuals with special or complex needs and work with the elderly and disabled to lead more dignified lives. The course combines both theory and practical.
People involved in Aged Care or Community Services work need to be able to demonstrate genuine empathy and compassion towards others and have the physical capacity to deal with personal care.

Depending on the electives chosen, this qualification may lead to the positions of:

  • Assistant in nursing

  • Care assistant

  • Care service employees

  • Care worker

  • Community care worker

  • Community support worker

  • Home care assistant

  • In-home respite worker

  • Nursing assistant

  • Personal care assistant

  • Personal care giver

  • Residential care worker

As part of the Australian Qualifications Framework, this program is nationally recognised. On successful completion of all units of competency, a student will be awarded a Certificate III in Individual Support- CHC33015.

If all units of competency are not achieved a Statement of Attainment will be issued for the units that have been successfully completed.

AQF certification documentation is issued to a student within 30 calendar days of the student being assessed as meeting the requirements of the training product for the training program in which the student is enrolled and has completed, and providing all agreed fees the student owes have been paid.

All students undertaking Certificate III in Individual Support are required to complete 120 hours of work placement in a recognised facility. You should be aware that you will not qualify for CHC33015 Certificate III in Individual Support unless this work placement is completed. Work Placement will be arranged by Astute Training in conjunction with the student during the course of study.

Upon successful completion of the Certificate III in Individual Support students may enrol in a course at a Certificate IV or Diploma level.

Work placement is a component of the course and students will complete 3 weeks work placement (120 hours) in a
community, disability and/or residential setting. A trainer /assessor from Astute Training Pty Ltd will observe you completing workplace tasks in a workplace setting.

Compulsory- National Police Criminal Record Check Fee (This cost is not included in the tuition fee charged and is required to be paid for by the student at time of lodgement)

All students are required to complete a Criminal Record Check prior to commencing work placement.
Charge is $52.00 payable to the NSW Police Service by the student.


Astute Training Pty Ltd can process the Criminal Record Check onsite through Fit 2 Work once the required ID has been provided to reception and verified. The cost is $30.00 and the check is usually available within 24 hours. The original is issued to the student and a copy scanned to the student's file.

**Astute Training Pty Ltd has 2 staff that are authorised representatives to process the Fit 2 Work applications**



RPL & Credit Transfer

National recognition is the process that recognises qualifications or Statements of Attainment issued by another Registered Training Organisation (RTO) that are the same as the competencies in the course you have enrolled in. This process is called credit transfer and Astute Training Pty Ltd recognises qualifications issued by other RTO’s once verified.
Recognition of Prior Learning (RPL) is the acknowledgement of skills and knowledge previously attained through formal training, work experience and/or life experience. Recognition of Prior Learning may be applied for at the time of enrolment with Astute Training Pty Ltd you will need to provide certified copies of your qualifications or the original certificate(s) along with the RPL form provided by Astute Training Pty Ltd to allow Astute Training Pty Ltd to assess your eligibility for RPL. International students are advised of the RPL process at the time of application and again at induction.

In order to grant RPL, the assessor must be confident that the student is currently competent against the endorsed industry standards specified in the Australian Quality Training Framework accredited courses. Evidence could take a number of forms and could include certification, references from employers, testimonials and work samples. The assessor must ensure the evidence is authentic, valid, reliable, current and sufficient.

If you would like to apply for Recognition of Prior Learning or Credit Transfers please complete this form and email it to [email protected] or give it directly to your trainer.

Students are encouraged to discuss RPL with their trainer prior to starting the training course or as soon as possible into the training period. If after assessment the student is not satisfied with the decision, they should lodge an appeal in writing within thirty (30) days addressed to the CEO of Astute Training Pty Ltd. The portfolio will then be given to an independent RPL assessor for reassessment. The cost of the re-assessment will be borne by the applicant. The decision of the independent assessor is final.

Should a student require more information or need assistance make an appointment with Student Support.

Please Note- International Students
International students will be required to attend Astute Training Pty Ltd 20 hours per week for the duration of the course regardless of the outcome of your RPL application (a requirement of the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students -The National Code). If your RPL Application is successful and the course duration is reduced, Astute Training Pty Ltd will report the change of your course duration to Department of Immigration and Border Protection (DIBP) via PRISMS under S19 of the ESOS Act 2000. If you finish the course early, you must then enrol in another registered course or depart Australia immediately unless you have been given authorisation by DIBP to remain in Australia. All RPL applications will be kept in your file.


Astute Training Pty Ltd is proud to be recognised as an approved provider of traineeships under the Smart and Skilled initiative.

Under this program funding for the formal training component of most traineeships is provided by the NSW Department of Education and Training. (Training for existing-worker traineeships is not subsidised.)

If you are unsure about what a traineeship program entails, the Australian Apprenticeships and Traineeships Information Service website is your first step to understanding.

If you would then like further information on how Astute Training Pty Ltd can assist you in managing your trainee education program, please do not hesitate to contact our friendly staff.

Assessment Methods

Competency-Based Training

Assessment is an integral part of all training courses. At Astute Training Pty Ltd we collect evidence using Competency-Based Training from students which proves their ability to demonstrate skills, knowledge, attitude and application required to perform effectively in the relevant industries.

Competency-Based Training ensures that students have a portfolio of evidence collected by a variety of means such as:

  • Classroom exercises and workbook activities
  • Assignments and Projects
  • Group Activities
  • Verbal and/or written questions
  • Written activities
  • Observation in the workplace or simulated environment
  • Portfolio

Qualifications are made up of Units of Competency (UOC) or subjects. The grading of your assessments will be Competent (C) which means that students have met the standard criteria or Not Yet Competent (NYC) which means a student needs some improvement. If a student is graded NYC the student will be given the opportunity to redo the assessment and achieve competence.

Assessment dates are provided on the first day of class via student timetables. Have a look at our Guide to Assessments at Astute Training Pty Ltd!


Our Trainers

The role of an Astute Training Pty Ltd assessor is to objectively assess and judge a student’s evidence against a set of standards. Assessors at Astute Training Pty Ltd all have sound industry knowledge and hold an appropriate TAE40110 Qualification in Training and Education.

Our assessors will

  • Use their expertise to make fair and objective judgements
  • Ensure the evidence meets the standards
  • Ensure that evidence is valid, authentic, current and sufficient

If a student feels that they have not been treated fairly in assessments, or in any other area of their time with Astute Training Pty Ltd, they have the right to appeal decisions and make complaints. Please see our Student Handbooks for detailed information on the complaints process.

At course completion students will be issued with certification and transcriptions appropriate to their competency of all successfully completed units.

Attendance Requirements

Current class timetables are available to all students via the Student Login section of this website.

Students are required to maintain a minimum of 80% attendance of scheduled classes.

International Students are also required to attend 20 hours of classes each week and, in order to remain compliant with Student Visa conditions, students’ attendance must not fall below 80% during a term.

All leave is to be taken in scheduled breaks and must be approved prior to leave being taken. No approval will be given outside these dates except for exceptional circumstances.

All attendance procedures and requirements are outlined in the relevant Student Handbook. See the Resources menu to find the Student Handbook.

Entry Requirements

Students must be a minimum of 18 years of age.

In accordance with the National Code 2018, Astute Training Pty Ltd places students in the courses most appropriate to their level and goals.

All students are expected to have reached an acceptable level of proficiency in the English language. International students need an IELTS level of 5.5 or higher or have completed an approved English Test listed below.

The IELTS provided must have been taken no more than two years before the time of the application.
From 5 November 2011, the department will accept test results from the following specified English language tests for Student visa purposes taken in any country:

  • Test of English as a Foreign Language internet-Based test (TOEFL iBT)
  • Pearson Test of English (PTE) Academic
  • Cambridge English: Advanced (CAE) test (also known as Certificate in Advanced English).

For more information visit:
The Department of Home Affairs

National Police Check

National Criminal Check

To ensure the safety of vulnerable people, the Australian Government requires workers in Aged Care, Disabilities or Community Services to obtain a National Criminal History Record Check before commencing any paid or voluntary work, or student work placement, in any facility.

Astute Training Pty Ltd is an authorised agent of Fit2Work and can process our students’ Criminal Record Checks onsite. The majority of results are obtained within 24 hours of lodgment.

Astute Training will not permit any student to attend Work Placement without this required document.

Application forms will be provided by Astute Training at course commencement or downloaded from our resources section at the top of the page.



Our students always make us smile but we smile even broader when they send beautiful emails like this. Thank you Francis Tuquib and we all wish you the very best life has to offer as you leave us for your new life. We will miss you!

“One of the best things about Penrith? It is to be at home with my Astute family. Very professional, but listens to you like how a parent does. Never did i regret picking up Astute as my education provider here in Australia. And so to my family at Astute (Di, Karen, Cindy, Kim, Debbie, Kris, Rachel, did I miss anyone? Oh, the gorgeous tandem of Brittney Gee and Lauren Smith),

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Contact Astute Training Today!

At Astute Training, we place the needs of our students first. That is why we have worked hard to find the best instructors in the field, offer challenging, real-world courses, and provide plenty of career guidance to our students. If you would like to learn more about how an education from Astute Training can help you jumpstart your career, then contact us today! We look forward to hearing from you!