Subject: Community and health courses

Certificate IV
in Community Services CHC42015

Ready to Make a Difference?

Certificate IV in Community Services - CHC42015

This qualification covers workers who provide a range of services and interventions to clients, and/or who implement community education and interventions. Work may take place in a range of contexts such as community-based organisations, residential rehabilitation services and outreach services and workers may have supervisory responsibilities.

These workers are able to design and deliver programs that aim to enhance the well being of individuals and groups.


Cost, Duration and Method of Study

This course is available for both International and Domestic students who are looking for a Certificate IV in Community Services. Please select your location below to find out more information.

Certificate IV in Community Services CHC42015

CRICOS Course Code: 091840F


52 weeks of study.
International students will be required to complete 20 hours per week; Which is carried out in 15 hours of face to face classes and 5 hours online or distance study per week.


Certificate IV in Community Services CHC42015


Total Cost


Full cost for domestic fee paying students.

Subsidised Training

We can offer subsided training courses to eligible applicants through the Smart and Skilled Program. Please visit our Subsided Training courses page to find out more and check if you are eligible or download a Smart & Skilled Course Guide

Payment Plans

Payment plans are available to eligible students. Please contact us for more information regarding payment plans and what options may be available to you.


Up to 1 year including 120 hours (3 weeks equivalent) compulsory work placement as listed on the course timetable.

Mode of Study

  • Classroom-based plus online and distance study.
  • Online via Moodle
  • Distance study
  • Mixed mode


Available Units

This course consists of 15 units of competence, 7 units of competence which are core and 8 units of competence which are elective.

Core Subjects

  • CHCADV001
    Facilitate the interests and rights of clients

  • CHCCCS004
    Assess co-existing needs

  • CHCCOM002
    Use communication to build relationships

  • CHCDIV001
    Work with diverse people

  • CHCLEG001
    Work legally and ethically

  • CHCPRP001
    Develop and maintain networks and collaborative partnerships

  • HLTWHS003
    Maintain work health and safety

Elective Subjects

  • CHCCDE003
    Work within a community development framework 

  • CHCMHS001
    Work with people with mental health issues

  • CHCSET002
    Undertake bi cultural work with forced migrants in Australia

  • CHCINM002
    Meet community information need

  • CHCVOL003
    Recruit support and induct volunteers

  • CHCCSM005
    Develop, facilitate and review all aspects of case management

  • CHCAOD001
    Work in an alcohol and other drug context

Students undertaking Certificate IV in Community Services are not required to complete a work placement.


Further Information

Students who undertake this qualification will gain the skills and knowledge necessary to work in the community services sector in residential and community settings. Students learn how to provide a holistic approach to client needs, including social, emotional, psychological and practical support. The Certificate IV in Community Services is suitable for workers in community-based organisations, residential rehabilitation services or outreach services that provide a range of services and interventions to clients, or who implement community education and interventions.

Depending on the electives chosen, this qualification may lead to the positions of:

  • Case Worker

  • Community Services or Support Worker

  • Domestic violence worker

  • Early Intervention Homelessness worker

  • Outreach Officer

  • Welfare Support Worker

As part of the Australian Qualifications Framework this program is nationally recognised. On successful completion of all units of competency a student will be awarded a Certificate IV in Community Services.
If all units of competency are not achieved a Statement of Attainment will be issued for the units that have been successfully completed.
AQF certification documentation is issued to a student within 30 calendar days of the student being assessed as meeting the
requirements of the training product for the training program.

Each unit contains assessments which include:

• Practical demonstrations where you will be observed by one of our trainer/assessors in a simulated environment and at your work placement checklists will be completed to verify your skill

• Stand up lifter, pelican belt, slide sheet, electric bed, wheelchair, walker, and shower and commode chair
• Blood pressure, pulse and temperature checking
• Medication trolley, waste disposal, dressing aged care dummies
• Hand washing – glow germ, use of masks and ppe equipment

Upon successful completion of the Certificate IV in Community Services students may enrol in a course at a Diploma level or above.



RPL & Credit Transfer

National recognition is the process that recognises qualifications or Statements of Attainment issued by another Registered Training Organisation (RTO) that are the same as the competencies in the course you have enrolled in. This process is called credit transfer and Astute Training Pty Ltd recognises qualifications issued by other RTO’s once verified.
Recognition of Prior Learning (RPL) is the acknowledgement of skills and knowledge previously attained through formal training, work experience and/or life experience. Recognition of Prior Learning may be applied for at the time of enrolment with Astute Training Pty Ltd you will need to provide certified copies of your qualifications or the original certificate(s) along with the RPL form provided by Astute Training Pty Ltd to allow Astute Training Pty Ltd to assess your eligibility for RPL. International students are advised of the RPL process at the time of application and again at induction.

In order to grant RPL, the assessor must be confident that the student is currently competent against the endorsed industry standards specified in the Australian Quality Training Framework accredited courses. Evidence could take a number of forms and could include certification, references from employers, testimonials and work samples. The assessor must ensure the evidence is authentic, valid, reliable, current and sufficient.

If you would like to apply for Recognition of Prior Learning or Credit Transfers please complete this form and email it to [email protected] or give it directly to your trainer.

Students are encouraged to discuss RPL with their trainer prior to starting the training course or as soon as possible into the training period. If after assessment the student is not satisfied with the decision, they should lodge an appeal in writing within thirty (30) days addressed to the CEO of Astute Training Pty Ltd. The portfolio will then be given to an independent RPL assessor for reassessment. The cost of the re-assessment will be borne by the applicant. The decision of the independent assessor is final.

Should a student require more information or need assistance make an appointment with Student Support.

Please Note- International Students
International students will be required to attend Astute Training Pty Ltd 20 hours per week for the duration of the course regardless of the outcome of your RPL application (a requirement of the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students -The National Code). If your RPL Application is successful and the course duration is reduced, Astute Training Pty Ltd will report the change of your course duration to Department of Immigration and Border Protection (DIBP) via PRISMS under S19 of the ESOS Act 2000. If you finish the course early, you must then enrol in another registered course or depart Australia immediately unless you have been given authorisation by DIBP to remain in Australia. All RPL applications will be kept in your file.

Assessment Methods

Competency-Based Training

Assessment is an integral part of all training courses. At Astute Training Pty Ltd we collect evidence using Competency-Based Training from students which proves their ability to demonstrate skills, knowledge, attitude and application required to perform effectively in the relevant industries.

Competency-Based Training ensures that students have a portfolio of evidence collected by a variety of means such as:

  • Classroom exercises and workbook activities
  • Assignments and Projects
  • Group Activities
  • Verbal and/or written questions
  • Written activities
  • Observation in the workplace or simulated environment
  • Portfolio

Qualifications are made up of Units of Competency (UOC) or subjects. The grading of your assessments will be Competent (C) which means that students have met the standard criteria or Not Yet Competent (NYC) which means a student needs some improvement. If a student is graded NYC the student will be given the opportunity to redo the assessment and achieve competence.

Assessment dates are provided on the first day of class via student timetables. Have a look at our Guide to Assessments at Astute Training Pty Ltd!


Our Trainers

The role of an Astute Training Pty Ltd assessor is to objectively assess and judge a student’s evidence against a set of standards. Assessors at Astute Training Pty Ltd all have sound industry knowledge and hold an appropriate TAE40110 Qualification in Training and Education.

Our assessors will

  • Use their expertise to make fair and objective judgements
  • Ensure the evidence meets the standards
  • Ensure that evidence is valid, authentic, current and sufficient

If a student feels that they have not been treated fairly in assessments, or in any other area of their time with Astute Training Pty Ltd, they have the right to appeal decisions and make complaints. Please see our Student Handbooks for detailed information on the complaints process.

At course completion students will be issued with certification and transcriptions appropriate to their competency of all successfully completed units.

Attendance Requirements

Current class timetables are available to all students via the Student Login section of this website.

Students are required to maintain a minimum of 80% attendance of scheduled classes.

International Students are also required to attend 20 hours of classes each week and, in order to remain compliant with Student Visa conditions, students’ attendance must not fall below 80% during a term.

All leave is to be taken in scheduled breaks and must be approved prior to leave being taken. No approval will be given outside these dates except for exceptional circumstances.

All attendance procedures and requirements are outlined in the relevant Student Handbook. See the Resources menu to find the Student Handbook.

Entry Requirements

Students must be a minimum of 18 years of age.

In accordance with the National Code 2018, Astute Training Pty Ltd places students in the courses most appropriate to their level and goals.

All students are expected to have reached an acceptable level of proficiency in the English language. International students need an IELTS level of 5.5 or higher or have completed an approved English Test listed below.

The IELTS provided must have been taken no more than two years before the time of the application.
From 5 November 2011, the department will accept test results from the following specified English language tests for Student visa purposes taken in any country:

  • Test of English as a Foreign Language internet-Based test (TOEFL iBT)
  • Pearson Test of English (PTE) Academic
  • Cambridge English: Advanced (CAE) test (also known as Certificate in Advanced English).

For more information visit:
The Department of Home Affairs

National Police Check

National Criminal Check

To ensure the safety of vulnerable people, the Australian Government requires workers in Aged Care, Disabilities or Community Services to obtain a National Criminal History Record Check before commencing any paid or voluntary work, or student work placement, in any facility.

Astute Training Pty Ltd is an authorised agent of Fit2Work and can process our students’ Criminal Record Checks onsite. The majority of results are obtained within 24 hours of lodgment.

Astute Training will not permit any student to attend Work Placement without this required document.

Application forms will be provided by Astute Training at course commencement or downloaded from our resources section at the top of the page.



Our students always make us smile but we smile even broader when they send beautiful emails like this. Thank you Francis Tuquib and we all wish you the very best life has to offer as you leave us for your new life. We will miss you!

“One of the best things about Penrith? It is to be at home with my Astute family. Very professional, but listens to you like how a parent does. Never did i regret picking up Astute as my education provider here in Australia. And so to my family at Astute (Di, Karen, Cindy, Kim, Debbie, Kris, Rachel, did I miss anyone? Oh, the gorgeous tandem of Brittney Gee and Lauren Smith),

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